Last Updated: January 2026
Columbus Broadband Connections (“Columbus Broadband Connections,” “we,” “our,” or “us”) values your privacy and is committed to safeguarding the personal information of users who visit Columbus Broadband Connections or engage with our services.
Columbus Broadband Connections operates as an authorized retailer for multiple internet, television, and network service providers. This Privacy Policy explains how information is collected, used, shared, and protected when users interact with our website or request services through us.
Information Collection
Columbus Broadband Connections may collect personal information that users voluntarily provide, including first and last name, email address, phone number, and service address (city, state, and ZIP/postal code). Information is collected only when users submit inquiries, request services, or otherwise communicate with us through our website.
We do not intentionally collect sensitive personal data unless it is necessary to facilitate a legitimate service request.
Use of Information
Personal information is used solely for operational and service-related purposes. This includes responding to inquiries, checking service availability, coordinating service requests with authorized providers, facilitating installations, and improving website performance and user experience.
Payments and Transactions
Payments for products or services are processed directly through the merchant accounts of the respective service providers. Columbus Broadband Connections does not collect, store, transmit, or process any credit card, debit card, or banking information.
Customers may be directed to secure payment links provided by authorized service providers and may complete payment details independently and at their own discretion, with the consent of Columbus Broadband Connections for the purpose of facilitating service requests.
All payment transactions are handled exclusively by third-party providers and are governed by their own privacy, security, and compliance policies. Columbus Broadband Connections does not retain access to, visibility of, or control over customers’ financial information at any stage of the payment process.
Information Sharing with Authorized Providers
As an authorized retailer, Columbus Broadband Connections may share limited personal information with partnered service providers strictly as necessary to verify service eligibility, process service requests, or complete customer orders. Information is shared on a need-to-know basis and is never sold, rented, or disclosed for independent marketing purposes.
Analytics and Tracking
Columbus Broadband Connections uses Google Analytics to analyze website usage and improve functionality. This may include technical and usage-related data such as browser type, device information, pages visited, and approximate location.
Google Analytics may use cookies or similar technologies in accordance with Google’s privacy practices. Users may control or disable cookies through their browser settings.
Advertising
The website may display advertisements through Google Ads (AdSense). Google may use cookies or similar technologies to display ads based on users’ browsing activity across websites.
Columbus Broadband Connections does not control how Google collects or uses advertising data. Users may manage or opt out of personalized advertising through Google’s ad settings.
Social Media Presence
Columbus Broadband Connections maintains an official Facebook Fan Page under the name Columbus Broadband Connections. Any interaction on social media platforms is subject to the respective platform’s privacy policies in addition to this Privacy Policy.
Data Security
Columbus Broadband Connections implements reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse. While no online system can be guaranteed to be completely secure, we continuously maintain security practices consistent with industry standards.
Children’s Privacy
Columbus Broadband Connections does not knowingly collect personal information from children under the age of 13. If such information is identified, it will be promptly removed from our records.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include requesting access to the information we hold about you, requesting correction or deletion of your data, and understanding how your information is used.
Columbus Broadband Connections does not sell or commercially share personal information. Requests related to privacy rights or data handling may be submitted through our website or by third-party providers , and we will respond in accordance with applicable laws and regulations.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal requirements, business practices, or technology. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Information
For questions or concerns regarding this Privacy Policy, please visit:
https://columbusbroadbandconnections.com/privacypolicy
Columbus Broadband Connections